Go Diego Go Books

Shipping Terms for Go Diego Go Books

How can I track my package?

If tracking data is available, you may track your package from the Your Orders page. Click "Track Package" beside the delivery you want to follow.

Why isn't there tracking information for my order?

If you do not see any tracking data on your shipment plus the estimated delivery date hasn't yet passed, your package should still arrive when they're due. You can find some common reasons why tracking information is unavailable on our Tracking Shipments Help page.

Why orders do not qualify for FREE Shipping

Both the items ordered and the shipping address need to be qualified for FREE Shipping. FREE Shipping page has more details in regards to what items and addresses meet the requirements.

Free Shipping

To take advantage of FREE Shipping:

International Shipping

We gladly accepts orders from all everywhere. Available products, shipping rates and charges varies in accordance with the delivery address for your order.

To ascertain the shipping rate information specific for your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. To read more, visit our the vendors international shipping details page.

Your packages can be controlled by the customs fees and import duties of the country in which you have your order shipped. These charges are always the recipient's responsibility. To get more details, read about Restrictions (which affect all international shipments) and Import Fees Deposits within the resellers Overseas shipping page.

Restrictions

The following items can be shipped to just about all destinations outside the U.S.:

Additionally, some products inside the following categories:

May be shipped to the following countries:

All products shipped to those countries via Priority International Shipping, also in certain instances product shipped via Standard or Expedited International Shipping, are contained in the program and an import fees deposit is collected on them. For additional details about this particular service sell the suppliers shipping info page.

* Note: Books that require special handling because they are extremely heavy (for example, multi-volume sets) are not shipped outside of the U.S. Should this be so, it'll be noted on the product detail page.

Limitations

For products shipped internationally, please note that any company warranty might not be valid; manufacturer service options most likely are not available; product manuals, instructions and safety warnings are probably not in destination country languages; the items (and accompanying materials) might not be made in accordance with destination country standards, specifications, and labeling requirements; as well as products might not comply with destination country voltage along with electrical standards (requiring usage of an adapter or converter if appropriate). You will be responsible for assuring that your product may be lawfully imported to the destination country. When ordering the recipient is the importer of record and must satisfy all legal guidelines of the destination country.

Privacy

Your privacy is extremely important to us, so we recognize that you care about how info about the transaction can be used and shared. We'd like our international customers and customers shipping products internationally to know that cross-border shipments are governed by opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, for example titles, for our international carriers, and such information may be communicated by the carriers to customs authorities in an effort to facilitate customs clearance and observe local laws.

If your order is a gift, the package is marked "Gift," but the cost of the product is still stated on the customs form.

Customs authorities need price of the present item to be stated on the package.

Returns & Replacements

The above mentined conditions (including, if applicable, terms related to the Import Fee Deposit) also apply to the shipment of any replacement product that might be shipped should there be a problem with the original shipment. Any time you return a product to us, you're the exporter in the destination country. Title and chance of loss transfer to us upon receipt at our fulfillment centers. To acquire more information please use the "Contact Us" form page.

Shipping Charges and Times by Geographical Region

When orders shipped internationally make it to the destination country, they could be controlled by customs clearance procedures which can cause delays beyond original delivery estimates.

Retailers could possibly have policies that differ from our terms and conditions. For items you have purchased from the vendor, please visit the applicable seller's policies for the other conditions which could apply to your purchase of such merchandise.

Shipping to APO, FPO, or DPO

Standard Shipping Deliveries usually takes longer--up to A month for APO, FPO, or DPO addresses.


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